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PLEASE READ THIS FOLLOWING INFORMATION BEFORE BOOKING

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There may be some reasons why you cannot participate even on the day of the activity, if the following apply:
 

- If you make a reservation without reporting your medical conditions, or health problems.

- If you are hangover, overslept, lost a flight or show up late.

- If you don't show up at the meeting point on time, activity is automatically cancelled.

 

Please Note:​
 

・CAN’T Scubadive the day before or same day before our activities.

・Be well rested in good physical condition

・No symptoms of dehydration

・Cenotes have strong protection rules, please Do Not wear make-up, bugspray or sunscreen because they may refuse your access.
 

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If any of the following health check items applies, you may not be eligible to participate in our activities or may need to present a physician's certificate, please inform us before booking:
(18-50 years old participants):
 

・If you have a chronic disease

・Continuous drug use 

・Mental illness

・Nervous , Heart, Respiratory System Diseases

・Ear chronic pain or ear surgery history 

・Epileptic seizures and convulsions

・Panic attack history

・Diabetes, high blood sugar levels

・Past diving accidents (decompression sickness, blackout experience, lung/throat any kind of barotrauma)

・Pregnancy

・High blood pressure​

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- If your doctor has recommended you to stop exercising.

- Difficulty doing moderate exercise (Walk 2 km, swim 200m without stopping)

- Had any surgery within the past year.

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For those aged 45-50 please let us know in case of:
 

- High Cholesterol levels

- Currently smoking

- Heart disease, arrhythmia, or coronary artery disease in the family

- You have not had a health checkup for over a year

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About Freediving Training
Our Instructors will always do their best to support you, your goals and keep you safe.
 

  • Recommended: avoid heavy meals or caffeine before the session (light meals 2/3 hours before diving it's ok)

  • For your safety, please avoid booking a return flight on the same day of a deep training session (-45m), the last day of continuous freediving days, the last day of a freediving course or scubadiving. This is to reduce the risk of decompression illness/sickness.

  • Give your body time to adjust before flying – consider booking your return for the day after your last dive and always stay hydrated.​​

  • Training depths are set under the instructor’s approval and review.

  • If you have barotrauma/BO history, please understand if we restrict certain depth limits or techniques.

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About the start time of the Day
 

- Start time and schedule may vary depending on the conditions, rain or unprecedented situations.

- Plan may change suddenly. In this case, we would move to another diving spot.

- Meeting point will be at Tulum Downtown (location pin will be sent to you after booking)




 

Equipment Rental Fees

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If you need to rent equipment, please let us know in advance what equipment you need.

 

Equipment needed:

- Freediving Mask 

- Freediving fins 

- Wetsuit (3-5mm recommended) Cenote average Temperature is 22°C to 25°C

- Weightbelt

- Snorkel 

- Weights (we have available weights with no rental cost)
 

Daily rental per item is $100mxn and $300mxn for full set

 


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*If you loose or break rented equipment (misuse) there will be a replacement fee to be covered.


 

About Booking, Deposits and Cancelation Fees
 

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1. Reservation Form: Once you're ready to book, we'll send you a Reservation Form. Fill it with your details and send it back.

 

2. Deposit Payment: After receiving the Reservation Form, you'll get a deposit link, can be made through Wise Transfers (for international transactions) or Bank Transfer (within Mexico). Please complete the payment within 3 days to secure your spot.

 

3. Spot Confirmation: Your spot is 100% secured once we successfully receive the booking deposit.

 

4. Remaining Payment: The remaining payment is paid in cash (Mexican pesos) the morning we meet.

 

5. Cancellations and Fees:

  • 30 days or before the scheduled date: 30% of the total price of the booked activity may be refunded.

  • 29 to 15 days before: 20% of the total price of the booked activity may be refunded.

  • 14 days to 0 days before: No refund.
     

If there are fees associated with transferring a deposit back, these fees will be subtracted from the total refund amount*
 

6. *AIDA Freediving Courses:* Refunds are only applicable if the cancellation occurs at least 30 days before the start of the course.
 

  • 30 days or before the scheduled date: 30% of the total price of the course may be refunded.

     

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